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If you wish to return a purchased item, let us know by emailing firstname.lastname@example.org within a week of receiving the product and we will provide you with a return address. We recommend that you return the item to us by a method that provides proof of delivery. A full refund of the purchase price will be made upon our receipt of the item in the condition in which it was sent to you. Shipping costs will not be refunded unless the item you received differs significantly from its description on the website.